Policies

Privacy Policy

Last updated: November 9, 2026

This Privacy Policy explains how IPTV USA Provider ("we", "us", "our") collects, uses, shares and protects information when you visit our website or purchase a subscription. By using our services you agree to the practices described here.

1. Information we collect

Information you give us

• Contact details — such as your name, email address and phone/WhatsApp number when you place an order or ask for support.
• Order details — the plan you bought, its duration and the device you use.
• Support conversations — messages and attachments you send us by email or WhatsApp.

Information collected automatically

• Technical data — IP address, browser type, device type, operating system and referring pages, used to keep the site secure and working.
• Usage data — anonymous, aggregated statistics about how visitors use the site, where analytics are enabled.

We do not ask for or store your payment card numbers on our servers; payments are handled by third-party payment processors.

2. How we use your information

• To deliver, activate and support your subscription.
• To respond to enquiries and provide customer service.
• To send service messages about your account (for example, renewal or expiry notices).
• To improve our website, service quality and security.
• To comply with legal and accounting obligations.

We do not sell your personal information.

3. Legal bases (where applicable)

Where data-protection law such as the GDPR applies, we rely on: performance of a contract (delivering your subscription), legitimate interests (security and service improvement), consent (where you opt in, such as marketing), and legal obligation (record-keeping).

4. Cookies and analytics

Our site may use minimal cookies or similar technologies to remember preferences and to measure anonymous traffic. You can block or delete cookies in your browser settings; core parts of the site will still work.

5. Sharing your information

We may share limited data with trusted third parties who help us operate, including:

• Payment processors, to complete transactions.
• Hosting and infrastructure providers.
• Messaging providers, when you contact us by WhatsApp.
• Authorities, where required by law.

These providers only receive the information needed to perform their function.

6. Data retention

We keep personal data only as long as necessary for the purposes above — typically for the duration of your subscription plus a reasonable period for support, accounting and legal compliance, after which it is deleted or anonymised.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request portability. To exercise any of these rights, contact us using the details below. You can also opt out of marketing messages at any time.

8. Security

We use reasonable technical and organisational measures to protect your information, including encryption in transit where supported. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always published on this page, and the "last updated" date above reflects the most recent change.

11. Contact us

• Email: support@iptvusaprovider.com
• WhatsApp: message our support team